What do AIs bring to retail today?
They paint pictures, write poems, and even pass final exams from universities and chambers:
From Wolfgang Holzhauser
Click&Collect
Buy goods online and pick them up at the store on the same day.
/_All-Illustrations-Production_Hero-Click-and-Collect.png)
Offer customers more service
Click&Collect describes the process by which customers reserve goods and items directly online and collect them locally in the shop. Payment is made directly via an online checkout. This not only gives customers the advantage of knowing that they will get what they want - and that the trip to the shop will be worthwhile. At the same time, retailers get great opportunities for further upselling.
/Click%20and%20Collect%20is%20Effective.png)
Effective and automatic order processing
Click&Collect can be easily integrated into existing systems in a very short time and offers a completely automatic order processing, which does not cause any additional work for your employees - and at the same time delights your customers!
/Barrier%20Free%20Customer%20Journey.png)
Seamless and accessible customer journey
Your customers do not experience a "break" between the digital and the physical world. Instead, their customer journey begins directly on the web and ends with a purchase in the brick-and-mortar shop. Completely transparent, fast and effective!
/Save%20on%20shipping%20costs.png)
Save shipping costs and time
At the same time, omnichannel retailers save money with every Click&Collect order. Why? Because customers come directly to the shop, making another logistics route unnecessary and eliminating the expense of shipping.
Would you like to test Click&Collect without obligation?
Would you like to offer your customers a seamless customer journey? I'll show you how it's done!
(Agnes Folaji, Senior Business Development Manager)
These companies already rely on Shopgate
.
What are you waiting for?
/SOER.svg)
Three important facts about Click&Collect:
Source: PWC Studies 2021
44+
Percent
use Click&Collect regularly
4,6
Billion
Turnover generated by Click&Collect in 2020
106
Percent
Click&Collect grew in the USA 2020/2021
What our customers say
Our collaboration has been excellent for many years: solution-oriented, based on partnership, and characterized by direct and fast communication. Rarely have we experienced such a well-planned and executed project with a technology partner as with the introduction of Click&Reserve with Shopgate. Hats off. Our customers have accepted Click&Reserve very well from day one. The shopping cart upsell of >30% in our stores is something to be proud of.
Pascal Gerstenlauer, Director Sales, Shoepassion
The cooperation with Shopgate was very uncomplicated and well-structured right from the start. Our contact persons are always super responsive, helpful and solution-oriented. We particularly appreciate that about you. We have a "weekly call" with the Shopgate team - even in the hot phase we were able to coordinate at any time - so we always had the feeling that we were in safe and competent hands. We are very much looking forward to further cooperation.
Celina von Daniels, E-Commerce Consultant,
Our app is a high-reach distribution channel that promotes customer intimacy and an area where we can authentically represent our brand. We also enjoy an easy user experience through dhe structured push message system. The fast and competent customer service at Shopgate is very helpful. For every concern, we receive prompt feedback with suggested solutions. In addition, the handling in the dashboard is clearly and transparently designed.
Julia Böhmer, Teamlead Online Marketing, Alpha Industries
.png)
We have been using Shopgate's shopping app for over 10 years and have been able to significantly increase our mobile sales as a result. The integration and customization of the design are extremely simple and intuitive - everything comes from a single source here. This saves resources that can be used elsewhere in the company. The support responds lightning fast, is very competent and works extremely solution-oriented. Customizing the app according to your own wishes and ideas is no problem at Shopgate. no problem. We think we have found a perfect solution for the mobile end customer with Shopgate.
Alexander Kalkbrenner, Managing Director, AKF
Retail Reality 22
Tomorrow's trade is a trade in change. Therefore, retailers must also always make sure to move in the same direction as their clientele. And this task does not always succeed, as our Retail Reality 22 study shows. Read now where things are still going wrong!
Continue reading on the Shopgate Blog
Is it worth building apps yourself?
It always happens on weekends and holidays: toothache. But fortunately today belongs to a
From Wolfgang Holzhauser
Returns can be more than just annoying!
Last year alone, there were more than 530 million returns in the Federal Republic of Germany alone. The
From Wolfgang Holzhauser