Buy goods online and pick them up at the store on the same day.


Offer customers more service

Click&Collect describes the process by which customers reserve goods and items directly online and collect them locally in the shop. Payment is made directly via an online checkout. This not only gives customers the advantage of knowing that they will get what they want - and that the trip to the shop will be worthwhile. At the same time, retailers get great opportunities for further upselling.

Effective and automatic order processing

Click&Collect can be easily integrated into existing systems in a very short time and offers a completely automatic order processing, which does not cause any additional work for your employees - and at the same time delights your customers!

Seamless and accessible customer journey

Your customers do not experience a "break" between the digital and the physical world. Instead, their customer journey begins directly on the web and ends with a purchase in the brick-and-mortar shop. Completely transparent, fast and effective!

Save shipping costs and time

At the same time, omnichannel retailers save money with every Click&Collect order. Why? Because customers come directly to the shop, making another logistics route unnecessary and eliminating the expense of shipping.

Agnes copy 2 round

Would you like to test Click&Collect without obligation?

Would you like to offer your customers a seamless customer journey? I'll show you how it's done!

(Agnes Folaji, Senior Business Development Manager)


Three important facts about Click&Collect:

Source: PWC Studies 2021


use Click&Collect regularly


Turnover generated by Click&Collect in 2020


Click&Collect grew in the USA 2020/2021

What our customers say

Our collaboration has been excellent for many years: solution-oriented, based on partnership, and characterized by direct and fast communication. Rarely have we experienced such a well-planned and executed project with a technology partner as with the introduction of Click&Reserve with Shopgate. Hats off. Our customers have accepted Click&Reserve very well from day one. The shopping cart upsell of >30% in our stores is something to be proud of.
Pascal Gerstenlauer, Director Sales, Shoepassion
The cooperation with Shopgate was very uncomplicated and well-structured right from the start. Our contact persons are always super responsive, helpful and solution-oriented. We particularly appreciate that about you. We have a "weekly call" with the Shopgate team - even in the hot phase we were able to coordinate at any time - so we always had the feeling that we were in safe and competent hands. We are very much looking forward to further cooperation.
Celina von Daniels, E-Commerce Consultant, 
Our app is a high-reach distribution channel that promotes customer intimacy and an area where we can authentically represent our brand. We also enjoy an easy user experience through dhe structured push message system. The fast and competent customer service at Shopgate is very helpful. For every concern, we receive prompt feedback with suggested solutions. In addition, the handling in the dashboard is clearly and transparently designed.
Julia Böhmer, Teamlead Online Marketing, Alpha Industries
Alexander_Kalkbrenner_edited-v2 (1)
We have been using Shopgate's shopping app for over 10 years and have been able to significantly increase our mobile sales as a result. The integration and customization of the design are extremely simple and intuitive - everything comes from a single source here. This saves resources that can be used elsewhere in the company. The support responds lightning fast, is very competent and works extremely solution-oriented. Customizing the app according to your own wishes and ideas is no problem at Shopgate. no problem. We think we have found a perfect solution for the mobile end customer with Shopgate.
Alexander Kalkbrenner, Managing Director, AKF
Path 248-01

Retail Reality 22

Tomorrow's trade is a trade in change. Therefore, retailers must also always make sure to move in the same direction as their clientele. And this task does not always succeed, as our Retail Reality 22 study shows. Read now where things are still going wrong!

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