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Reserve goods online and then collect and pay at the store.


Bringing customers into the store

Click&Reserve is the option for your customers to reserve items and goods online and then pick them up directly in the shop and pay for them there. This has several advantages: on the one hand, your customers can be sure that the products they want are in stock and even ready for collection. On the other hand, retailers bring more people into their shops and can generate upselling through good service and advice and increase customer loyalty.

More visitors in the shop

Ensure more frequency in your store with Click&Reserve and take advantage of the benefits it offers you: Opportunities for upselling and more customer loyalty through good advice.

Reduced returns rate and fewer abandoned purchases

Thanks to Click&Reserve, customers can experience goods, products and items on site before making a final purchase decision. This noticeably reduces the rate of returns.

Even more satisfied customers

Offer your customers the advantages of the digital and physical world - from transparent offers online to further advice in the store. All in one process!


Click&Reserve in record time!

We help you make the leap into omnichannel! I'll show you how. In a free and non-binding initial consultation!

(Miriam Steuernagel, Senior Inside Sales Manager)


What our customers say

Our Omnichannel Suite

The Omnichannel Suite benefits individual local shops all the way up to large chain shops with several hundred or even thousands of storees. Shopgate offers the fastest and easiest entry into omnichannel for stationary retailers - with Click&Reserve.

Usable with any
shop system

Click&Reserve is seamlessly integrated for your customers and available in your online shop - Don't have an online shop? No problem: We also offer a quick solution for this with our storefront.


All in one

For your employees in the shop, we offer a ready-made app with which Click&Reserve orders can be easily processed via tablet or desktop:

- Efficient and automated order processing
- In-store fulfilment solution
- Pick & Pack function
- Transparent stock levels throughout the store network
- Customer communication via email, SMS or push
- Minimisation of manual efforts in the storees
- Easy operation & fast acceptance

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Digitisation Championships

How far along are you in the digitisation of your trade? Are you already a master, or rather still at the beginning? In the big transformation guide, you will find valuable and simple tips and advice on how to quickly and easily make tomorrow's trade possible today, regardless of your starting position!

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