



Omnichannel Workshop
Omnichannel is not a distant vision of the future for retail; it does not require a metaverse or technology wizardry for its successful introduction.
Rather, omnichannel is the answer to the demands and questions
requirements and questions that customers are already formulating today. But what is needed to effectively support retail?
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The three workshop packages at a glance
Professional
Agenda
- Trend journey trade - a view over the edge of the plate!
- Facts and figures about digital transformation.
- How do I meet the current challenges in retail?
- What does omnichannel mean in concrete terms for your company?
- What else do you need for your personal digitization strategy?
- Joint development of individual strategies and solutions according to your personal challenges.
- Joint development of an individual omnichannel roadmap for your company.

Tech scoping
Overview of the ACTUAL state
- Capture IT Landscape
- Review of in-store processes
- Problem description of the dealer
Objective of the project
Elaboration of the TARGET state
- Solution diagrams
- Integration of the systems
- Responsibilities
- Project Timeline & Roadmap

Advanced
Agenda
- Trend journey trade - a view over the edge of the plate!
- Facts and figures about digital transformation.
- How do I meet the current challenges in retail?
- What does omnichannel mean in concrete terms for your company?
- What else do you need for your personal digitization strategy?
- Joint development of individual strategies and solutions according to your personal challenges.
- Capture of the retailer's IT landscape including review of in-store processes. Elaboration of the solution diagrams including identification of the integration into your existing systems.
- Joint development of an individual omnichannel roadmap and concrete project timeline including the respective project managers of all stakeholders for your company.
