Mobile Shopping App

Lift revenue and customer retention with a powerful mobile app that lets consumers shop when and where they want.

Clienteling

Equip store associates to create and deliver the ultimate in-store customer experience that lifts sales and builds customer loyalty.

Omnichannel Fulfillment

Optimize your in-store experience by giving your associates the tools to fulfill orders and create even more convenience for your customers.

Engage

Deliver

Relate

INCREASE REVENUE AND BOOST RETENTION

Communicate Directly and Personally

Create a push to purchase experience with engaging, targeted push notifications that see engagement rates higher than email.

Geofencing
Target your buyer based on their location and Increase store traffic by setting up a virtual perimeter that triggers timely, relevant messaging on their most personal device.

Simplified Path to Purchase
Create an effortless shopping experience by using landing pages to direct your customers immediately to the products or promos that caught their eye in your push notification campaign.

Automated Push Notifications
Let your app read the actions a user takes within it, and use that information to create automated push notifications that drive purchases and reduce cart abandonment.

Data-Driven User Segments
Inform your push messaging and optimize your promotions with valuable customer data like age, gender, location, device type, and registration status.

DRIVE STORE TRAFFIC

Connect Mobile & Mortar

Provide customers the personalization and flexibility they expect by removing the barriers of purchasing and returning for a truly omnichannel experience.

Pick Up In-Store
Eliminate the waiting and pricy shipping of online shopping by allowing your customers to make an order within the app and pick up at the location of their choice.

Return In-Store
Lift customer satisfaction by making the return and exchange process as easy as possible, with no return labels, clumsy packaging, or shipping costs on the behalf of your customer.

HIGHER CONVERSIONS

Streamline Payment Processes

Convert more sales and give customers even more reasons to come back to more by reducing the number of clicks and the amount of data entry required to complete purchases.

One-Click Payment Options
Convert more sales and give customers even more reasons to come back to more by reducing the number of clicks and the amount of data entry required to complete purchases. Create an effortless shopping experience by using landing pages to direct your customers immediately to the products or promos that caught their eye in your push notification campaign.

Streamlined Customer Login
Let your app read the actions a user takes within it, and use that information to create automated push notifications that drive purchases and reduce cart abandonment.

Credit Card Scanner
Create an effortless shopping experience by using landing pages to direct your customers immediately to the products or promos that caught their eye in your push notification campaign.

IMPROVED CUSTOMER EXPERIENCES

Remove Barriers and Delight Customers

Utilize features that are only available in smartphones to deliver sophisticated technology for a remarkable mobile experience.

Camera-Enabled Scanners
Eliminate the number of taps required to shop and buy with our popular QR and barcode scanners.

Augmented Reality
Tap into the camera capabilities of a mobile device to bring your products to life. Enable your customers to visualize your products in real time, turning their phone screens into virtual “fitting rooms” for any product your brand offers.

INCREASE AVERAGE ORDER VALUE

Get to Know Your Customers

Increase your upsell and cross-sell opportunities by making your customer experience more personal than ever, aided by access to invaluable data.

Nail the Sale with Personalization
Create customer profiles with their personal information, points of contact, previous purchases, wish lists, and other important data to enable associates to personalize the floor experience and increase AOV.

Access Uniquely Precise Analytics
Dive into your customers’ behavior with real-time reporting on their location visits, visit duration, order AOV, and more. Understand how you can bring them back in and improve their experience and increase their spending and loyalty.

INCREASE CUSTOMER LOYALTY

Deliver Timely, Relevant Messaging

Give your sales associates a suite of messaging tools to communicate your customers beyond the doors of your brick-and-mortars.

Target Your Messaging
Enable your sales associates to engage customers outside of your store with targeted offers on all products through automated push notifications, SMS, and in-app chat.

INCREASE REVENUE AND AOV

Offer Multiple Ways to Fulfill Orders and Drive In-Store Traffic

Allow for multiple fulfillment options within the same order, providing them the ability to pick which items they want immediately, and which items are worth waiting for.

Buy Online, Pick Up and Return In-Store
Enable your customers to buy in-app, then select the time and place where they want to pick up their products. Offer an easier-than-ever in-store return process that eliminates the pains of shipping and processing.

Make Your Order Routing Smarter
Set up routing logic based on store inventory so customers always have an available pick-up location for the items they want.

Flexibly Split Orders
Allow for multiple fulfillment options within the same order, providing them the ability to get the items they want, pick which items they want immediately, and which are worth waiting for.

EFFICIENT AND ACCURATE

Increase Efficiency and Remove Fulfillment Errors

Remove the barriers of order fulfillment and gain the ability to pick, pack, and ship with confidence and clarity.

Order Prioritization
Prevent backup and falling behind by bringing your most pressing orders to the forefront and perfecting the timing of your other orders.

Scanners for Ease and Accuracy
Use intelligent barcode scanning using your device’s camera or an external infrared scanner for quick, accurate validation.

Effortless Printing
Wirelessly print instant shipping labels, packing slips, and other materials with just a tap of your screen.

IMPROVE CUSTOMER SATISFACTION

Stay Close to Your Customers at Every Stage

Customer service doesn’t stop at the payment stage. Keep your customers’ satisfaction within your reach by maintaining communication and gathering data on how your fulfillment can always improve.

Communication for Every Purpose
Utilize automated email, SMS, and push notifications to keep your customers updated on the stages of the fulfillment process that they’re interested in, whether it’s packaging, shipping, or delivery.

Sophisticated Performance Analytics
Access real-time analytics on current orders, workflows, overall cycling time, location handling, and customer engagement so you can discover the lapses in your fulfillment process and find productive ways to be faster and more thorough.

Ready to Launch a Modern Omnichannel Experience? Request a Demo Today

The Shopgate suite of modern commerce solutions realizes the visions of forward-thinking enterprise retailers to drive revenue, optimize the bottom line, and stay at the forefront of emerging technology.