Webinars & Recordings

Learn how returns go from a cost center to a success factor!
Recording of the webinar with Shipcloud!

Today's modern and future-ready retailers need to be more than just 'there'. Learn how to build a strong digital 'Near Me' customer experience for your shop of the future in 5 steps.

We clarify the question of which touchpoints absolutely have to be served in order to reach customers where they are in the future.

In our webinar on personalisation, we learn how AIs are making our lives easier and shopping experiences in the shop of the future more accessible and better.

Omnichannel? Yes, please! But how does it actually work, with marketing across all channels and barriers? How do you reach people in a time of unlimited communication?

Nothing works in German retail without e-commerce. But how can the retail trade and especially how can chain stores profit from this realisation?

How do you manage to guide customers into storees in the future and which essential components in a customer experience strategy must not be missing for this?

Join us in the depths of modern logistics in omnichannel and learn how retailers can send parcels directly from the store without having to set up expensive parallel structures.

This framework helps companies get a customer-centric view of the customer journey that overcomes technological or organisational problems.