Shopgate Shopping App Pricing
Quick start, full flexibility, enterprise options
Starter
Exclusive for Shopify
5,000 app sessions included
99.5% uptime SLA
Get started today
- Chat & email support
- App dashboard
- App wishlist
- App-only offers
- Barcode scanner & store finder
- Basic marketing tools
- Basic design tools
- Basic integrations
$299/Month
Growth
Shopify+, Shopware, Adobe
15,000 app sessions included
99.5% uptime SLA
Everything in Starter
- Phone support
- Dedicated onboarding manager
- Store availability
- Click & Reserve
- Loyalty card
- Pro marketing tools
- Shopware integration
- Magento integration
€699/Month
Scale
Shopify+, Shopware, Adobe
30,000 app sessions included
99.9% uptime SLA
Everything in Starter & Growth
- Priority support
- Customer success manager
- Multilingual (20+ languages)
- AI admin copilot (coming soon)
- Developer tools
- Pro design tools
- Pro integrations (€)
- Customer board option (€)
€999/Month
Enterprise
Unlimited integrations
Unlimited app sessions
99.9% uptime SLA
Everything in Starter, Growth & Scale
- Support SLAs
- 24/7 support
- Developer support
- B2B features
- Custom integrations
- Custom app development
- Customer board membership
- Beta access to new features
from €1,499/Month
FAQ
What are app sessions?
App sessions describe the number of monthly app sessions in your app. The duration of a session is unlimited as long as the user remains active. After 30 minutes of inactivity, a session is considered ended. If the user becomes active again afterwards, this counts as a new session. Shopgate displays the number of sessions in your app dashboard.
Billing only occurs for the month in which sessions are exceeded.
Alternatively, you can switch to a higher plan at any time and benefit from additional included sessions as well as access to additional features.
What is included in the marketing tools?
Our Basic Marketing Tools deliver the most relevant revenue drivers for your own app:
- Unlimited rich push notifications
- Deeplink generator
- Cart reminders
- Inactive device reminders
- App review pop-up
- App-only offers
The Pro Marketing Tools also offer:
- Back-in-stock reminders
- Advent calendar
- Klaviyo integration
- Universal Links
What is included in the design tools?
Our Basic Design Tools deliver all necessary customization options for your own app:
- Primary colors
- Logo
- Splash screen
- App icon
- Drag&drop CMS for home and content pages
- Basic widgets for CMS:
- Image, image slider
- Text, headline, HTML
- Product sliders and lists
- Category lists
The Pro Design Tools also offer:
- Detailed color settings
- Custom fonts
- Styling adjustments (CSS)
- Hero banners and video widgets
What is included in the integrations?
Our Basic Integrations include the essential tools for your app success:
- Shopify interface for live sync of menus, collections, products, search/filter and recommendations
- Firebase / Google Analytics for tracking
The Pro Integrations include all third-party providers integrated with Shopgate. Among others:
- Shop systems
- Shopware
- Adobe Commerce
- Marketing
- Klaviyo
- SAP Emarsys
- Braze
- AppsFlyer
- Search/personalization
- trbo
What is included in store availability, Click & Reserve and the loyalty card?
Store availability: shows local availability in the store the user selected. Requires Shopgate Omnichannel Services.
Click & Reserve: reservation of locally available products directly on the app's product detail page. Requires Shopgate Omnichannel Services.
Customer card: shows a scannable customer card e.g. for the local POS. The display can contain the email address or customer number as a bar- or QR-code.
What contract terms apply?
The standard terms of our contracts are as follows:
- Starter: monthly contract
- Growth & Scale: annual contract
- Enterprise: 2-year contract
The notice periods are:
- for monthly contracts: 14 days to end of term
- for annual contracts: 3 months to end of term
What is the Customer Board?
The Shopgate Customer Board is a circle of selected heavy users of our app platform and Shopgate experts who exchange ideas at regular intervals. Among other things, the Shopgate roadmap is presented and participants have the opportunity to share their feedback and wishes.