Omnichannel

Online shop and store. As one.

Customers reserve online and pick up in store. Orders ship from the store, returns come back there.

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These retailers rely on Shopgate.

SportSparCamp DavidPollinemmi nailWunderlichMeyBARFER’SGearparts24zoologoAlpha IndustriesGlobal ExtendTeeGschwendnerAna AlcazarWÖHRLSØRAnimonda
Three products

Your stores. Selling online too.

Click & Reserve.

See online what's in store, reserve or pay, and pick up.

Click & Reserve Product page with a reserve and pick up button

Ship-from-Store.

Online orders ship from the nearest store.

Ship-from-Store Batch picking in the In-Store App

Return-in-Store.

Customers return online orders in store.

Return-in-Store Order in the In-Store App with shipping label
−50%

warehouse costs with ship-from-store.

SØR · Ship-from-Store · Case study (German)

Shipping costs−25%

shipping costs

SØR · Ship-from-StoreCase study (German)
Parcels from stores>50%

of parcels from stores

SØR · Ship-from-StoreCase study (German)
Returns35%

of returns in store

WÖHRL · Return-in-StoreCase study (German)
Support effort−50%

internal support effort

WÖHRL · Ship-from-StoreCase study (German)
Celina von Daniels
“When we compared Shopgate with its competitors, Shopgate offered SØR the solution that was fastest to implement and had the best value for money. […] Working with Shopgate was straightforward and well organised from the start. Our contacts are always very responsive, helpful and solution-oriented.”
Celina von Daniels · Managing Director, SØR · Case study (German)
In-Store App

One app for your store team.

Reservations, pickups, shipping and returns run in one app. On a smartphone, a tablet or in the browser.

Pick & packstock across all storesshipping labelscustomer updates by email · SMS · push
Home screen of the Shopgate In-Store App with open orders
Questions

Quick answers.

Does it work with my shop system?

Yes. There are ready-made plugins for many shop systems. We go through your setup and your inventory system in a call.

Do I need new hardware in the stores?

No. The In-Store App runs on iOS and Android devices and in the browser on the till PC.

Do I have to start with all three products?

No. Most retailers start with one product, often Click & Reserve, and add more later. WÖHRL added Click & Reserve in three weeks after ship-from-store and return-in-store.

Your stores. Your strongest channel.

In a call we show you how this works with your systems.

Book a call