Webinars & Recordings

Ralf, Oliver and Tim talked about the results of the brand new Omnichannel Study Retail Reality 2023 and why retailers need to act NOW.

Learn in this webinar why building a consistent brand experience in an omnichannel world is important for retail.

Learn how returns turn from a cost center into a success factor!
Recording of the webinar with Shipcloud!

Modern, future-ready retailers today must be more than just "there." Learn how to build a strong digital "Near Me" customer experience for your store of the future in 5 steps.

We clarify the question of which touchpoints absolutely must be served in order to continue reaching customers in the future where they are.

In our webinar on personalization, we learn how AI makes our lives easier and shopping experiences in the store of the future more accessible and better.

Omnichannel? Yes please! But how does it actually work — marketing across all channels and barriers? How do you reach people in a time of unlimited communication?

Without e-commerce, nothing works anymore in German retail. But how can retail and especially how can chain stores benefit from this insight?

How can you guide customers into stores in the future and which essential components must not be missing in a customer experience strategy?

Join us in the depths of modern logistics in omnichannel and learn how retailers can ship packages directly from the store without having to set up expensive parallel structures.

This framework helps companies gain a customer-centric view of the customer journey that overcomes technological or organizational challenges.