References
Real retailers. Real numbers.
Case studies and voices from shopping app and omnichannel.
These retailers rely on Shopgate.
Case Studies
Retailers growing with Shopgate.
App

Global ExtendHuman hair extensions · 7× higher customer valueCase study (German)
Omnichannel

SØRFashion · −50% warehouse costs, −25% shipping costsCase study (German)
App

BARFER’SPet food · 3× higher conversion rateCase study (German)
Omnichannel

WÖHRLFashion · 35% of returns go straight to the storeCase study (German)
App

SportSparSporting goods · 20% of revenue via the appCase study (German)
App

WunderlichMotorcycle accessories · seven-figure app revenueCase study (German)
App

TeeGschwendnerTea · more than 15% more revenue per app customerCase study (German)
App

Harbor Freight ToolsTools (US) · more than 10 million downloadsCase study (German)
App

MeyLingerie · product page and campaign
App

Alpha IndustriesFashion · product page
App

PollinElectronics · home page and product
App

zoologoPet supplies · home page and product
Voices
What our customers say.
“When choosing our app partner, three things mattered most to us: flexibility for individual customisation, stable technology and support we can rely on. […] When we look at the numbers today, we know that we made exactly the right decision back then.”
Eugen GappelManaging Director, Global ExtendCase study (German)“When we compared Shopgate with its competitors, Shopgate offered SØR the solution that was fastest to implement and had the best value for money. […] Working with Shopgate was straightforward and well organised from the start. Our contacts are always very responsive, helpful and solution-oriented.”
Celina von DanielsManaging Director, SØRCase study (German)“Only a few weeks passed from our first contact with Shopgate to the go-live of the initial app. […] The app has become an integral part of our sales channel mix. After growing strongly in the first months after launch, the app now generates 20 percent of our annual revenue.”
Sergej RudolfCOO, SportSparCase study (German)“We were looked after comprehensively and brought our app project live exactly to plan within just three months. The first results speak for themselves: the app already brings in around 13% of our online shop revenue.”
Florian BellManaging Director, BARFER’SCase study (German)“We chose Shopgate's omnichannel solution because it offered a state-of-the-art solution for our needs. Above all, it was important to us that the new software could solve the existing problems in our fulfilment process.”
Thomas WeckerleinCEO, Rudolf Wöhrl SECase study (German)“We had specific requirements for our app: lean, focused on the shop, live quickly without unnecessary frills, yet easy to extend. Shopgate delivered a tailor-made solution that didn't just meet our expectations, it exceeded them. […] The day-to-day maintenance of the app is very easy. At the same time, the app remains maximally flexible and expandable at any time.”
Max SchätzlTeam Lead E-Commerce, WunderlichCase study (German)“We can already see that our customers really like the new app. In the app we see a 5.2% higher average basket and a 9.3% higher conversion rate compared with the whole online shop. So we can say that an app customer brings us >15% more revenue.”
Birgit RohnManaging Director, TeeGschwendnerCase study (German)“The platform lets us go live very quickly without giving up individual requirements. At the same time, we keep the option to develop features in-house, and with it our technological freedom.”
Olga KhorkovaCTO, BARFER’SCase study (German)“On average, the conversion rate in the app is seven percentage points higher than in the web shop. The average order value is even a full 20% higher. With several thousand downloads in the first few months alone, our repeat business has grown significantly. And that in an absolute niche.”
Thomas WeidlingManaging Director, Tiershop.de“We chose Shopgate because their scalable solution and long-standing expertise in mobile commerce fit our requirements perfectly and allow a short time to market.”
Patrizia OrtloffApp Project Lead, Camp David