Buy goods online and pick them up at the store the same day.
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Click & Collect describes the process where customers reserve items online and pick them up locally in store. Payment goes through an online checkout. Your customers benefit because they know for sure they'll get what they want — and the trip to the store will be worthwhile. At the same time, retailers gain great opportunities for further upselling.
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Click & Collect integrates effortlessly into existing systems in a very short time and offers completely automatic order processing, which causes no additional effort for your employees — and at the same time delights your customers!
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Your customers don't experience any "break" between the digital and physical worlds. Rather, their customer journey begins directly natively on the web and ends with a purchase in the brick-and-mortar store. Completely transparent, fast and effective!
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At the same time, omnichannel retailers save real money with every Click & Collect order. Why? Because the customers come directly to the store, eliminating logistics routes and shipping efforts.
Want to offer your customers a seamless customer journey too? I'll show you how!
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Source: PWC Studies 2021
percent
use Click & Collect regularly
billion
in revenue was generated by Click & Collect in 2020
percent
was the Click & Collect growth in the US in 2020/2021
After an intensive workshop on-site at our headquarters in Nuremberg, the Shopgate team perfectly implemented the individual wishes of our stores. The project management was outstanding, and everything was realized exactly as planned. We particularly appreciate the personal contacts who were always there for us.
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The retail of tomorrow is retail in change. Therefore, retailers must always make sure to go in the same direction as their customers. And this task is not always successful, as our Retail Reality 22 study shows. Read now where things are still stuck!
Magie trifft Mobile: Warum Elbenwald jetzt auf App-Power setzt! 🧙♂️✨Was haben Zauberstäbe, Lichtschwerter
Shopgate im Fokus: Auszeichnung im Gartner® Market Guide 2026 für Unified Commerce Retail – Store Inventory
"Nationale App Studie 2026/27" ist LIVE!
