Three key facts

Source: PriceWaterhouseCoopers

59%

of all consumers in Germany search online for inspiration

58%

of all customers research online before they buy

45%

of the surveyed Germans use the internet several times a day

Be heard in a loud and fast world

An old and somewhat martial saying in the business world goes: "If you don't advertise, you die." Sounds harsh, doesn't it? Well, perhaps because it's true. Retailers and companies don't just live from putting together great offers; they live from presenting them to interested customers. And today the digital storefront has become every bit as important as the physical one on the shopping street. But how do companies present themselves accurately in a digital world that can easily feel like sensory overload?

 

These are the challenges

retailers are facing

settings_suggest_FILL0_wght400_GRAD0_opsz48

Choosing the right channels

The internet is vast and there are inexhaustible ways to communicate. But not all channels make equal sense. Simply because they don't reach your customers. But how do you start a conversation with your own customers and, above all, where are you seen?

inventory_2_FILL0_wght400_GRAD0_opsz48

Processing data

Owning data and making data usable are two very different challenges. Especially retailers who effectively use data can purposefully guide their own customers through the shopping process and turn them into regular customers. 

travel_explore_FILL0_wght400_GRAD0_opsz48

Make local offers visible

Even the best product at the best price can become a shelf warmer if no one discovers it. Therefore, all goods and products of a retailer must be visible where customers can find them. 

psychology_FILL0_wght400_GRAD0_opsz48

Synchronize inventory

Is the item also directly available locally? Many customers ask themselves this question before they decide to visit a store. But for this, local store data must be synchronized almost in real time with your offers on the net automatically. 

handshake_FILL0_wght400_GRAD0_opsz48

Bring digital customers to the stores

Visitors on your online offerings are great! But even greater is when these users become people who also enter your store in real life. This not only ensures perfect upselling chances but also builds a relationship! 

arrow_upward_FILL0_wght400_GRAD0_opsz48

Handle shipping from stores

Someone bought online from you — perfect! But now your customers want their goods as quickly as possible. Since the item is only a few hundred meters away in one of your stores, it can be shipped directly to the customer. 

We support you with these challenges.

And act as your competent partner.

Fast, faster — retail

The internet moves fast, and what applies today may be outdated tomorrow. To be successful in the long term, retailers always need to keep an eye on every development — or work with a partner who does it for them.

01. Google Shopping and Inventory Ads

Use the reach of Google and become visible on the world's most important search engine — with local offers and ads that Google displays prominently and preferentially to your local customers!

02. Click & Reserve

Some customers want to research online and reserve in advance before setting foot in the store. Because they want to "experience" goods before they decide to buy. With Click & Reserve, you offer them exactly this service.

03. Click & Collect

Give your customers the option to order and pay for goods online and then pick them up in the store the same day.

04. Clienteling

Advise your customers extensively, supported by prepared data, directly in the sales conversation. Your staff gets access to online profiles and can include past purchases in the consultation.

05. Ship-from-Store

Ship goods and products directly from your stores and rely on decentralized shipping logic. This way you make effective use of your existing infrastructure and reduce the need for central warehouses. 

06. Shopping Apps

Bring your products directly to your customers' smartphones! With Shopgate's shopping apps, you tie your customers even closer to your company. Whether you're promoting exclusive offers and discounts or presenting your product catalog and your brand world.

Path 248-01

Digital Visibility

- Near Me

Take advantage of local availability and at the same time be found online — thanks to Google's "Near Me" search, which more and more people use every day. How does it work? We'll tell you!

Read more on our blog

Magie trifft Mobile: Warum Elbenwald jetzt auf App-Power setzt!

Magie trifft Mobile: Warum Elbenwald jetzt auf App-Power setzt! 🧙‍♂️✨Was haben Zauberstäbe, Lichtschwerter

Von Ralf Haberich

Auszeichnung im Gartner Market Guide 2026 für Unified Commerce Retail – Store Inventory Management Applications

Shopgate im Fokus: Auszeichnung im Gartner® Market Guide 2026 für Unified Commerce Retail – Store Inventory

Von Ralf Haberich

Die Evolution des Handels: Wie Shopping-Apps und KI-Agenten unseren Alltag verändern

"Nationale App Studie 2026/27" ist LIVE!

Von Ralf Haberich