Why omnichannel

Digitalization is challenging us all.
This is our answer:

01. Store Availability

Bring your local inventory online so it can be found on the web! Win new customers and delight your regulars with transparency — all completely automated.

02. Click & Reserve

Let your customers reserve products online and pick them up — and pay — in store. You combine the convenience of e-commerce with the advantages of shopping on site!

03. Click & Collect

With Click & Collect, your customers can reserve and pay for items online and then pick them up directly in the store. Decide for yourself how this pickup runs in practice.

04. Shopping Apps

Nothing is used more often than our smartphone. So it's essential for retailers to be present in their customers' pockets too. We help you do exactly that!

05. Ship-from-Store

Turn your stores into decentralized fulfillment hubs and ship online orders directly from your retail locations! This not only saves many kilometers of transport and protects the climate, it also accelerates delivery.

06. Return-in-Store

Allow returns to be dropped off directly in your stores. This not only brings your customers onto the shop floor and unlocks upselling potential — it also saves real money on return shipping costs.

07. Clienteling

Bring the digital and physical worlds together and enable your staff to deliver perfect consultations! With a dedicated app for your store team, you put all the important information about products, customers and stock right at their fingertips.

Triangle

It's not about "either-or"! Anyone who wants to be successful, today and tomorrow, has to orchestrate the freestyle of a distributed order management system. Find out how in our whitepaper. 

 

These companies benefit from the digital solutions for order management and omnichannel.

 

The digitalization of retail brings only advantages.

Increase your revenue, make customers happy and get noticed online — all of this is enabled by our omnichannel solutions.

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Digital Visibility
Digital visibility

Bring your local inventory online and make it visible thanks to transparent product availability. This way you reach new customers and increase your reach.

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More revenue
More revenue

Increase your revenue thanks to omnichannel through greater reach and visibility online — plus upselling directly in the stores. Bring your customers from the internet onto the shop floor and benefit from it!

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Save costs
Save costs

Thanks to omnichannel you can save real money — whether it's shipping costs or returns. With Ship-from-Store and Return-in-Store, you turn your stores into decentralized fulfillment hubs!

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Complete overview

Complete overview

Always keep all relevant key figures and numbers of your business in view, whether for stores or the online business. This way you always make decisions based on data and facts.

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Happy customers
Happy customers

Delight your customers with the convenience of online retail — without giving up the strengths of brick-and-mortar. Combine the advantages of both worlds and put your customers at the center!

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Connect on- and offline
Connecting on- and offline

Connect all your channels to serve one common goal: your business success. Use the advantages of the digital world and combine them with your strengths as a brick-and-mortar retailer!

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Ready for the future
Ready for the future

The retail of tomorrow is omnichannel retail. No barriers, no hurdles, no limits — whether on- or offline. Whoever recognizes the signs of the times today and adapts can only win.

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Sustainable and digital
Sustainable and digital

Our world is digital. But we also bear a physical responsibility for this planet. Omnichannel helps not only to meet the most modern customer demands but also to preserve this world for our children.

Read more on our blog

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